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these long power outages(*) always remind me of something I learned at Twitter: over-communicate. it's better to tell your customers really bad news and set their expectations, than to leave them in the (literal) dark and have them fear the worst.

(*) California has a slowly-dying privatized power company, as an object lesson about late capitalism

the outage page has a lot of popups about their impending bankruptcy and an internet poll for how I feel about their role in the summer wildfires...

YES I ALREADY KNOW YOU'RE A CAPITALIST CATASTROPHE I JUST WANT TO KNOW WHEN THAT TRANSFORMER WILL BE FIXED

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