Working in public higher education 

One time while working in higher ed, I sent someone a link to a spreadsheet so she could validate key-value pairs as part of a one-off ETL I was working on for a vendor migration. She *printed out the spreadsheet* and had handwritten changes everywhere. The changes were because she didn’t like the variable names in the old system and thought they should be different. (The system was going away in a week.) She handed me a stack of papers stapled together, proud.

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