@debian@kde if you pay someone else to build a function for you, and encourage them to use open source, they will do so in a way to scratch their itch. This will not sole your core issues, eg maintainability, vendor lock-in, access to smart people in the community. These are not itches to your suppliers, that is how they keep you hooked.
@debian@kde so, long story short. Scratch your own itch was something I thought was a fun statement from hackers such as myself some 25 years ago, but it turns out it is key to transforming entire industries.