It has been a really stressful few weeks for me, and I did let the m.t moderation queue slip. It's all cleared now, but I'm going to skip my usual step of contacting reporting users to let them know of the outcome of their report 😬
@ashfurrow I feel like I saw a note somewhere "admins might not reply with the results of your report;" it might have been built into the Mastodon web UI. I'll keep an eye out for it the next time I have to report someone. If so, that's a suggestion from the platform that admins don't need to feel pressure to respond
Or maybe it was on Discord that I saw it
@ashfurrow In general, I think what's best for the health of the community is that most of the time, someone reporting an issue receives some acknowledgment of the report, and if corrective action is taken by the moderators, that this action be public and very conspicuous.
The former ensures that users can trust that their concerns are being heard and considered, and the latter ensures that the whole community can see what kind of conduct is tolerated and what kind is not.
@ashfurrow as much as I appreciate when you do provide such an update, self-care is more important. And I totally get how much extra work it is to do that!
Might make sense to add a server message/notification about this, if you feel you need to let users know?
@ashfurrow I find it highly frustrating to not get feedback (haven't had to report anyone here though, so just a general statement), as it makes it feel like my message isn't even read and the mods don't care.
That said, I don't need detailed feedback. So just an automatic reply after a ban in response to a report saying "we've acted on your report, thank you" or "sorry, we do not see a problem with what this user did" would totally be enough.
This Mastodon instance is for people interested in technology. Discussions aren't limited to technology, because tech folks shouldn't be limited to technology either!