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Lol the daily abuse Mast gets is getting to me. I'll still be pushing out constant updates to improve it where I can, but some people on this network aren't making it the joy that it once was.

@JPEG if this is about the art you took for your app's promotional pics, surely this could have been avoided by sending a quick message?

it's amazing that you're creating software for people to use and enjoy mastodon but that was a slip-up on your part. the abuse was in using images for purposes they weren't intended for. don't get me wrong, it's not easy, but this happens to artists way too much and responsibility has to be taken

@dom I wholeheartedly agree and see that it was a slip up on my part, but it was a genuine mistake as I just went through the app and took screenshots fo things that looked nice and clean, and didn’t consider further implications. But now I’m made aware of it so I’m better informed. I just wish it was conveyed across to me in a better way.

@JPEG @dom did you take those screenshots down after you were made aware?

@fortescue @dom Pretty much submitted an update immediately to remove them, and the App Store reflects that as of today.

@JPEG @dom right, so it sounds to me like having made a pretty easy mistake, you’ve corrected it as quickly as possible...and people are still giving you shit about this??

@fortescue @dom Seems like it, but I'm probably going to try ignore it for now.

@JPEG I’m enjoying your app a lot. Thanks for the great work! ☺️

@JPEG Mast is great app from what I saw, didn't have a chance to try, unfortunately.

I'm really sorry that because of simple mistake with that artwork you are now being called out “thief”, which “rips off” artists by taking screenshots to showcase your own artwork. Even that you comply with request and ready to fix this soon :(

Actually, I think, you can do what @dansup is doing — he's using Unsplash photos, which are free and don't necessarily require credit: unsplash.com/license.

@sasha_sorokin @dansup Thank you for the kind words and for being understanding. I appreciate that. It was a bit frustrating how it unfolded and to come back to see my notifications filled with that after the holiday period, but I rectified it by immediately pushing an update which removed the screenshot, and the App Store now reflects that. Thank you for the suggestion too!

@JPEG What do You mean by that? I hope it is not because people remind You of accessibility issues. If so, It's not ment to be root by them.

@balouqlc Not at all, it was a recent issue to do with some art that was displayed in my App Store screenshots which someone got very angry about and their followers left me a lot of unhappy messages for me to come back to.

@JPEG I don't know what kind of abuse you're getting, but I'm sorry it's happening. Remember that there also are a lot of people that appreciate the work you're doing.

@uncledave thank you for the kind words of support and encouragement! It’s a mix of daily negative reviews and a recent issue where one of my App Store screenshots showed someone’s profile that they didn’t like, and their followers sent a lot of messages my way. But I got that rectified now.

@JPEG Sorry to hear: am a happy user, thankful for each update...

@tchambers that’s incredibly kind of you to say, thank you!

@JPEG Mast is pretty much my favorite fediverse client on my iPhone and I know of other people who love it, even if in the past I've asked for an additional feature on the iPad that you're not in favour of.

@cks thank you for the continued support and kind words. I’m glad you’ve been enjoying it so far. Apologies about those instances where I haven’t opted into the feature requests!

@JPEG That sucks. I’ve not been on for a while and missed the art kerfuffle.

I like using Mast, a lot. It’s easily the best mastodon client I’ve ever used on iOS.

@lakhesis thank you for the kind words of support. I too was in the same boat where I wasn’t on for a while and came back to all that so it was a sudden shock and not a welcome on. But I took the steps to rectify it and hopefully nothing more comes of it.

@JPEG if you don't want to be called out harshly for using art that isn't yours to promote your product, i'd suggest not using art that isn't yours to promote your product.

artists are not obligated to be tender and delicate in telling you to stop stealing from them.

if you don't want the heat for doing bad shit, perhaps don't do the bad shit, instead of whining that you're getting heat from "keyboard warriors".

@JPEG and to be quite blunt - if people getting mad at you after you steal art is what you count as 'abuse', and is going to drive you off the platform, because you are whining that 'keyboard warriors' who are all not as authentic and real as you on account of not using a selfie as their profile image are doing so...

i think you have your answer to questions like "should i stay on mastodon" and "am i really making something worthwhile to this community".

@JPEG to continue being blunt, the little quip about how "keyboard warriors" who don't show themselves to you are always the loudest...

take a look at the people who are supporting you and do that.

take a look at their demographics.

take a look then also at yourself.

perhaps take a moment and think, "am i just saying that white dudebros are the only valid voices, here? am i just saying that they're the only ones i will give weight?"

@JPEG you can complain about toxicity all you like, but this is a "see to the log in your own eye before the splinter in someone else's" type situation.

you've made this mistake by assuming that:

1. everything someone posts on mastodon is yours to use

2. the people who don't use a selfie as their profile picture are not worth listening to

3. people have to tell you nicely to not steal their work

4. the fact that you're getting pushback on the above is a sign everyone else but you is wrong.

@JPEG similarly, you're consistently doing a lot of downplaying the situation.

it was a mistake. you just didn't think that much about it. you'll get around to changing it when you get around to changing it. you didn't know. it was just a slip-up.

that's a very neat way to just slide right on past the intentionality of the act, isn't it? you said yourself you put effort into picking out something to show off what your app can do.

you intentionally chose the art, but didn't ask the artist.

@JPEG if you want to exist in a world where you're only responsible for the good outcomes of your actions (praise for creating an app) but not anything for actions that have bad outcomes (like intentionally choosing artwork without notifying or asking the artist if you could use it), do you think that is going to help you in your goals? do you think that is going to help you create a better app, and be a better developer?

do you think that's going to help you be accepted by masto communities?

@JPEG do you think blithely hurting other people, and then saying they're worse than you for being 'abusive' when not being polite to you when they say 'stop hurting me', is a way you're going to foster any personal growth or self-reflection?

especially while declaring that anyone who doesn't use a picture of themselves is just an invalid 'keyboard warrior' (while surely being aware that *even here*, being visibly non-cishet-white-dude makes one a target for harassment)?

@JPEG if this is an app you're seriously developing, own your actions and own the consequences for them. don't try to shoo these things away, or downplay them as a little accident you can't really be expected to take responsibility for.

if it's just a vanity project so you can get your ego fluffed, that's also something that you can do. but don't advertise and proclaim it is a serious app and then act as if it's a vanity project where nobody can speak a word against it.

@JPEG and yes, yes, let me just go ahead and get some things out of the way for you.

"you've not got a selfie of yourself as your avatar therefore what you think and say doesn't count" so do most of mastodon my dude, do you want people to actually use your product or not?

"well you don't work in computer science so you don't understand" yeah i'm the family black sheep because i don't know a programming language nor do i have a HAM radio license. but most of masto doesn't, either.

@JPEG "well if you don't like it, you can just go make your own!" is really just the previous statement rehashed, isn't it? and i think the real thing here is that i, and many others, won't go make our own. we'll just go use one of your competitors. 🤷

"i didn't think that it was such a big deal!" yes, a lot of artists are taken for granted and their work is not seen as real work worthy of respect. but this is what adults accept as 'a bit bullshit'.

@JPEG "i was doing that artist a favor!" please see the innumerable articles written by artists of all types about how exposure means bupkis. similarly, as i've said before, i think being connected with such a low-rated app might be negative exposure - in other words, you've damaged that artist's business, and could morally owe damages to them.

"you're all just really mean!" and thus we all are starting to recognize why your app can't break into two stars out of five with that attitude. 🤷

@wigglytuffitout Thank you for all of this. I’ve read it all and took it all onboard. The screenshots have also been removed and the App Store reflects that. I was misinformed at the time but I took the steps to rectify that.

@JPEG to be honest, from how you're continuing to respond - well it was just a thing someone didn't like, it was just an accident, well you *must* have done something wrong but who knows? - it might be worth having another read. those wily words of getting out of accountability are not compatible with accepting responsibility for your actions as to not do them in the future.

or, alternatively, i should just cut my losses and accept that you're really dedicated to making a bad product. 🤷

@JPEG quite frankly, the responses you've been getting... aren't that hateful. they're not the worst of the internet's toxicity.

they're people being frank with you. they're people perhaps not bending over backwards to be polite. maybe it feels bad because it feels rude.

stealing someone's work for your own profit, however, is much ruder.

because, honestly, i wrote all of this before i realized your app was making money with in-app purchases.

@JPEG that takes stealing artwork not just a matter of morality, but a matter now of *legality*. in the eyes of the law, they now have a quite strong case against you, should they choose to pursue it, because you are directly making money from their work.

this is not an accident, or an oopsie-poopsie you don't even know what was wrong but people really dislike it so who knows moment.

if you consider "don't take my stuff and sell it" to be abuse, you... should probably get out of business tbh

@JPEG because, well, with this sort of attitude... it's better to cut losses now, instead of in the future finding you've stolen from somebody who actually has the resources to take you to court.

if you have a major blind spot for basic business ethics, you may just have to accept that being an indie dev is never going to work out, and you need to be part of a company or a team with a lawyer on retainer who can tell you directly if you should do things or not.

@JPEG if not, well...

not all of the world is going to rush to coddle you simply because you showed up and were a white man.

(key point of consideration: notice how many of these people who you haven't decried as 'not having real pics of themselves' are showing up to do just that, and *look remarkably similar to you in terms of demographics*.)

seeking no responsibility for your actions means you also seek no responsibility for improvement.

this makes a shit product.

@JPEG ultimately, it's not my circus, and it's not my monkeys.

you will not be the first white dudebro who considers "don't steal shit" to be intolerable abuse and flings himself upon the fainting couch to have a wailing cry that the world should be so mean as to not immediately arrange itself in what will be the most convenient configuration for him. you certainly won't be the last.

not even in the line to go apply for bankruptcy, eh?

🤷

good luck. you'll need it.

@JPEG you’re valid, and I’m sorry you’re getting so much shit.

You’re awesome and I’m happy to be a supporter of Mast. Let me know what I can do to help.

@aurynn thank you for the kind words, I guess the negative feedback and the recent backlash for the choices I’ve taken with Mast have been deserved, but I didn’t imagine it’d be daily. And there was a thing where someone didn’t want themselves in one of my App Store screenshots so they rallied their supporters. Which I’ve immediately taken the screenshot down from the App Store. But it was weird coming to Mastodon after the holidays to see that’s what I missed.

@aurynn thank you for thinking so, but I’m kind of in two minds about it at the moment. On one hand, I must’ve done something very wrong to have the feedback and responses that I have. But on the other, the support has also been amazing. The negatives always seem to be louder though.

@JPEG internet culture is all about amplification of hate machines, nowadays. You didn’t do anything very wrong, people just ... do this by default nowadays. It’s gross and horrible.

@JPEG please do not let it; some of us very much appreciate what you are doing. “Perfect” will always beängstige goal, and so will be pleasing all, but I for one am happy to pay for my Mastodon client, and I look forward to Mast’s continued evolution.

@JPEG as to the screenshot issue: in my experience, an acknowledgement of one’s own error and a heartfelt apology in public do go a long way to take off the edge of criticism. Correcting the error is good, but without a statement, it often gives off a “sorry I got caught” vibe I would assume to be at odds with your intentions (judging from your feed).

@kopischke That's very kind of you, thank you! I've got a lot planned and hoping it's a joy to use as it goes on. And that's great advice which I'll take onboard and consider and see how things turn out.

@JPEG Mate, I'm with you on the app. It's lovely. I can see you want to make it better. We've all been there. All made mistakes. AFAICT the reason you feel bad is you have a conscience and want to do the right thing. Don't let people who can't see that get to you.

@haruki_zaemon This is really kind of you to say, thank you. I'm going to bear this in mind.

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