"The platform system ... is moored in paradoxes: it looks egalitarian yet is hierarchical; it is almost entirely corporate, but appears to serve public value; it seems neutral and agnostic, but its architecture carries a particular set of ideological values; it's effects appear local, while its scope and impact are global; it appears to replace 'top down' 'big government' with 'bottom-up' 'customer empowerment' yet it is doing so by means of a highly centralized structure which remains opaque to its users."
“We should not accept the hybrid or fluid reality of platform ecologies as an excuse to get rid of ... distinctions between public and private, state and market; ...these ... are still very meaningful when it comes to grounding societal orders. Now that a large part of the world is getting used to an infrastructural ecosystem which is principally designed, owned, and operated by global private corporations, we need to be extra vigilant as to what happens to public values and the common good.”
“The ecosystem itself - the way it is cemented in an architecture of algorithms, business models, and user activity - is not neutral; on the contrary, the ideological tenants inscribed in ecosystems architecture put a formidable stamp on what constitutes public value and whose interests are served."
"...the Big Five companies can no longer take for granted their initial treatment as affable startups working in the interest of individuals and communities. Instead, they increasingly present themselves as social actors that may have private stakes in the ecosystem but that have responsibilities akin to governments when it comes to procuring public value."
"It has been argued that the continuous data exchange through platforms enables a new kind of consciousness - an "ambient virtual co-presence" where users are aware of what others are doing, experiencing, and exchanging. This can especially be observed in the news sector, where the continuous stream of updates and emotions has been understood as a form of "ambient journalism".
"... the mechanism of datafication is beginning to play a central role in the configuration of social relations. Platform corporations expand their collecting and processing of data to track and predict an ever wider variety of users' performances, sentiments, transactions, informal exchanges, and activities."
A "multisided market" is one in which "a platform aggregates, facilitates, and controls the connections and transactions between distinct groups of users: end users are connected with advertisers as well as with service providers or complementors, ranging from micro-entrepreneurs to news organizations and universities."
"Traditionally, experts and institutions, directed by professional norms, played key rolls in ... selection processes. Journalists determine what is and is not news, guided by their independent professional judgement. ... experienced teachers decide which assignments fit a course and which courses fit a curriculum. Online platforms replace expert-based selection with user-driven and algorithm driven-selection."
"From the perspective of users, selection through platforms appears more democratic than expert-based selection. However, selection is not only shaped by user practices but also constituted through often black-boxed techno-commercial strategies. Platforms curate content and user activity through a wide range of interface features and algorithms, the predilection and steering of which are anything but transparent to users."
"Of course, as Gillespie points out, algorithms also make choices on the basis of criteria specified by designers. These criteria, as in the case of human editorial processes, are fundamentally "expressions of human values." Thus, when considering platform selection mechanisms involving algorithms, human editors, or a combination of both, we inevitably need to question the core values that guide these mechanisms."
@Argus Well said.
@Argus this applies to old-school media as well. The act of reporting the news makes the news.
@Argus Or - depending on where you work - *doesn't* make it possible ;)
@Argus platforms in no way have done away with heirarchy. The state has just largely delegated decision making to completely unelected corporate entities that have extremely rigid structure which isn't even fluid and certainly nowhere near democratic. I think the fediverse is a response to this as a directly democratic and accountable version of internet community that by it's nature cannot be entirely corrupted by any state entity as solely a mechanism of surveillance.
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